Genting Casino has a lot going for it - online and offline

Thanks to its big and bold casinos with its state-of-the-art facilities, most people in the UK and further afield will recognise the Genting Casino brand. However, few people know that the brand we know so well as a result of its impressive casinos in Luton, London, Newcastle and many other British cities and towns, is, in fact, a Malaysian brand that also provides an online counterpart to its brick-and-mortar operations. Gentingcasino.com is available to UK players that want to replicate the "Genting experience" from the comfort of their home.

Genting Casino knows its customers

The advantage that Genting Casino holds over online-only casino is that it knows its customer well. Genting's brick-and-mortar casinos are more than just a venue to play. Hospitality is a core competency of the Genting Group that runs hotels, leisure and entertainment complexes and even owns Star Cruises, the third largest cruise operator in the world. In the online world, Genting's focus is on providing an excellent experience rather than just a gamble. This reflects in the outstanding customer service provided by Genting.

When asked what sets Genting Casino apart from other casinos, the editors highlight that, "a UK-based team of experts is ready to support you 24 hours a day, 7 days a week." Not only is this team available, it is also easily accessible: on the mobile-optimised site, players can access live help which connects them to Genting Casino staff.

For less urgent matters, Genting Casino also provides support via email and even gives players the option to request a call back via phone. For those that do not face an issue per se, but simply need to familiarise themselves with the online casino, Genting Casino has created an impressive Getting Started Guide.